Skills & Services
HERE TO HELP.
My biggest passion is helping other businesses to grow, which requires me to be agile and responsive to my client’s ever-changing markets.
Part of what I do is technical, but a part of it is also about working with business owners to solve non-technical problems.
I have been using digital services since around 1998 and have vast experience of a wide range of tools. I can either refer you to the tools and services directly, or I can set them up and help you manage them. I also help with things like domain registration, hosting, security certificates, email services, and much more.
My approach to Usability has been honed over around 10 years working experience in the field, helping small businesses and large government-level organisations. I am versed in the methodology, tools and techniques to help you understand where your website is losing your users. This work is a vital part of my conversion ratio work.
The term ‘marketing’ can cover a whole range of services, including research into potential new markets, social media techniques and more ‘old school’ methods such as event-based marketing and networking-based marketing. I provide all of these for my clients – attending events on their behalf, building networks for them, carrying out research, and helping to build their social presence – all wrapped in my strong CRM skills, ensuring visibility of the sales pipeline and how leads are progressing.