As the First Bus operated routes in Droitwich Spa are commercial services the ability to increase fares is solely the gift of the bus operator, there are no standards or legislation that governs this, and, as it stands, there is no retrospective action or any action that can be taken with the operator by Worcestershire County Council.
We will raise the issue of the hike in price with the local management team and ask for a more detailed response regarding the fare increases highlighted by residents.
Worcestershire County Council is looking to enter into a new Statutory Enhanced Partnership with bus operators in the New Year, and this will give the local authority more say in how fares are set across the county network.
We continue to monitor the situation as we work to secure and enhance bus services across Worcestershire at this very difficult time with passenger demand numbers remaining at record low levels.
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